12 AUGUST 2019: CARDIFF, WALES

Julie Williams, a passenger on a Ryanair flight from Malaga to Cardiff, requested a vegan meal on her flight but was served a meat lasagne instead. When Williams realised it was a meat meal, after she checked the ingredients, she spoke to a flight attendant who told her that her meal was served to someone else. The flight attendant allegedly refused to apologise and offer a refund.