SITA, the technology company that provides JetBlue’s biometric exit checks at the boarding gate, has announced the success of its innovative technology used in the trial in Boston Logan International Airport, and that it continues to work with the airline and US Customs and Border Protection (CBP) in this programme.
The programme, which started in June on flights from Boston’s Logan International Airport, has proven hugely popular with JetBlue customers. When given the option, the vast majority choose to ‘board in a snap’ by simply stepping up to a camera without having to show a boarding pass, passport or any other papers.
SITA’s biometric scanning technology has proven to be very accurate with close to 100% match rate contributing to an efficient, pleasant and seamless experience
John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection, said: “Working with industry partners like JetBlue allows us to explore the best use of technology to implement biometric exit checks while improving the passenger experience. The integrated and frictionless solution devised with the airline and SITA is proving a success for everyone – the airline, the passengers and CBP. We look forward to continued work with JetBlue and SITA.”