Reports emerged that a 26-year-old woman travelling from Bogota to Dublin on an Air Canada flight was forced to urinate in her seat during the first leg of her flight to Toronto in August. The flight was originally delayed for two hours on the taxiway, and on four occasions the woman asked flight attendants whether she could use the bathroom but was told to return to her seat. Seven hours later the flight landed in Toronto for its layover where the woman rented a hotel room to shower and change her clothes. Air Canada apologised for the incident and offered her a CA$500 (c. £300) voucher for Air Canada flights.